Nikia Baby World is a family owned company that is based out of Brooklyn, NY. It is owned and operated by wife and husband combination of Onika Softleigh and Oral Seymour (She insisted her name goes first). We are small and therefore we cater to every customer's needs. We strive to serve you. If you have any questions, suggestions or concerns - ranging from security to shipping to packaging, don't hesitate to contact us and we will respond in a timely fashion. sales@nikiababyworld.com